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Privacy Policy

Last Updated: June 2025

1. Introduction

At SGDV, we are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide when you:

  • Visit our website at www.sgdv.in
  • Submit an enquiry or contact form related to our services
  • Request information about our Website Design, SEO, or Lead Generation services
  • Submit an internship or career application through our Careers page

By using our website, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We collect different types of information depending on how you interact with our website:

From Service Enquiry & CTA Forms

  • Full Name - To personalise our communication with you
  • Email Address - To respond to your enquiry and send relevant updates
  • Phone Number - To follow up on your service enquiry (where provided)
  • Business Name - To understand your business context
  • Business Problem or Requirements - Details you share about your current challenges or goals

From Career & Internship Application Forms

  • Full Name, Email Address, Phone Number - For application communication
  • Academic Status - Final Year Student or Recently Graduated
  • Resume or CV - Uploaded document for recruitment evaluation

Automatically Collected Data

  • IP Address - For security and analytics purposes
  • Browser Type & Device Info - To optimise website experience
  • Pages Visited & Time Spent - To understand user behaviour and improve content
  • Referring URLs - To understand how users discover our website

3. How We Use Your Information

The information we collect is used for the following purposes:

For Service Enquiries & Leads

  • To respond to your enquiry about our Website Design, SEO, or Lead Generation services
  • To prepare and send service proposals tailored to your business needs
  • To follow up via email or phone regarding your interest in our services
  • To send relevant updates, offers, or service information that may be of interest to you
  • To onboard you as a client if you choose to proceed with our services

For Career & Internship Applications

  • To review and evaluate your application for internship opportunities
  • To contact you regarding your application status or interview scheduling

For Website Operations

  • To improve website performance and user experience
  • To analyse traffic patterns and optimise our content
  • To ensure website security and prevent fraudulent activity
  • To comply with legal obligations where required
🔒 We do not sell, rent, or trade your personal information to any third party for their own marketing purposes.

4. Marketing Communication

If you submit an enquiry form or CTA on our website, you may receive follow-up communication from SGDV including:

  • Emails about our services, packages, or special offers
  • Phone calls or WhatsApp messages from our team regarding your enquiry
  • Newsletters or updates about digital marketing trends and tips

You can opt out of marketing communication at any time by:

  • Clicking the "Unsubscribe" link in any email we send
  • Emailing us directly at hello@sgdv.in with your request

Please note that opting out of marketing communication will not affect transactional or service-related messages.

5. Data Storage & Retention

  • All data is stored on secure servers with appropriate technical and organisational safeguards
  • Service enquiry and lead data is retained for up to 24 months from the date of submission or last interaction
  • Internship application data is retained for up to 12 months from the date of submission
  • Client data collected during active service engagements is retained for the duration of the project plus 36 months for record-keeping purposes
  • After the applicable retention period, your data is securely deleted unless we are required by law to retain it

6. Cookies

Our website uses cookies to enhance your browsing experience and gather analytical data. These include:

  • Essential Cookies - Required for the website to function properly
  • Analytics Cookies - Help us understand how visitors interact with our site (e.g. Google Analytics)
  • Marketing Cookies - Used to track enquiry sources and optimise our lead generation efforts

You can choose to disable cookies through your browser settings at any time. However, some features of the website may not function correctly if cookies are disabled.

7. Third-Party Services & Tools

We may use trusted third-party tools and platforms to operate our website and manage client communications, including:

  • Google Analytics - For website traffic and behaviour analysis
  • Google Ads / Meta Ads - For digital advertising and lead tracking
  • CRM Tools (e.g. Zoho, HubSpot, or similar) - For managing service enquiries and client relationships
  • Email Marketing Platforms (e.g. Mailchimp or similar) - For sending newsletters and follow-up emails
  • Elementor / WordPress - For website functionality and form submissions

These third parties operate under their own privacy policies. We encourage you to review them independently.

8. Confidentiality of Business Information

We understand that when you share details about your business challenges, goals, or requirements through our enquiry forms or during consultations, this information is sensitive. SGDV treats all such information with strict confidentiality and will:

  • Use your business information only for the purpose of preparing and delivering services to you
  • Not share or disclose your business details with any unauthorised third party
  • Ensure that team members handling your data are bound by confidentiality obligations

9. Your Rights

You have the following rights regarding your personal data:

  • ✅ Access - Request a copy of the data we hold about you
  • ✅ Correction - Request correction of any inaccurate data
  • ✅ Deletion - Request deletion of your personal data
  • ✅ Opt-Out - Withdraw consent from marketing communication at any time
  • ✅ Portability - Request your data in a portable format where applicable
  • ✅ Complaint - Lodge a complaint with the relevant data protection authority

To exercise any of these rights, please contact us at the details below.

10. Children's Privacy

Our website and services are intended for individuals who are 18 years of age or older. We do not knowingly collect personal data from anyone under the age of 18. If you believe we have inadvertently collected such data, please contact us immediately.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this page periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us:

📧 Email: hello@sgdv.in

🌐 Website: www.sgdv.in